Tourist Insurance


Call within 24 hours of hospitalization. If you do not contact the Assistance Center before receiving medical treatment, you will have to pay 20% of the medical expenses that Manulife normally pays under this insurance.

If it is medically impossible for you to call, we ask that you call as soon as possible or have someone call on your behalf. The Help Center will verify and explain your coverage; refer you to a medical provider; arrange to have your covered expenses billed directly to Manulife when possible; and monitor your medical condition. Your claim must be submitted to Manulife within 90 days of your loss. Be sure to keep a copy of your receipts, bills, and invoices for your records.

Mail all original receipts, bills, and invoices to:
Manulife Financial Travel Insurance
c/o Active Care Management
PO Box 1237 Stn. TO
Windsor, ON
N9A 6P8


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