ALLIANZ GLOBAL ASSISTANCE

Refunds are paid when:
1. All travel is canceled prior to the effective date.
2. You return to your home country before the expiration date, with no intention of returning to Canada. No refunds are paid for time spent in your home country between visits to Canada.
3. You are insured under a Canadian provincial or territorial health/medical plan.
When you submit your premium refund request, please include:

1. a fully completed and signed Refund Request Form; and 2. a copy of your confirmation of coverage; and 3. confirmation of your early departure, such as a boarding pass or itinerary, or any other written proof of your early return to your country of origin; and 4. any other documentation that supports your request for reimbursement.

Important notes:
There will be no premium refund if a claim has been made. Refunds are paid from the date the request is received by AGA. Refunds for partial cancellations will be calculated by multiplying the daily premium by the actual number of days the policy was in force; if this amount is less than the required minimum premium, the minimum premium will be used. This amount is then subtracted from the total premium paid. The refund will be calculated based on the date the refund request is received by AGA. A refund fee may apply. Refunds will not be issued for amounts less than the minimum premium.

1-866-520-8823